Q) Does the HYPrLock system work with Mac, iPhone, Kindle or other eReader hardware? A) NO! HYPrLock is a “PC” application and requires a Windows operating system to function. Fortunately, desktop, laptop and netbook PCs account for about 95% of the computer market. That’s where authors should concentrate their effort. Mac computers and products like the iPhone, eReader and Kindle (etc.) do not use the Windows operating system. Therefore HYPrLock protected content can not be used. However Mac’s running virtual “Windows” have been able to use HYPrLock successfully. There is a lot of hype about eBook Readers and tablet computers but these systems only cater to a small percentage of the overall PDF/eBook market. While an iPhone can read PDF and text files, reading a publication of any length is very difficult. Publishing to dedicated eBook Readers seems attractive, but these systems are incompatible and difficult to target. Also their poor security systems are not judged effective for copyright protection. Q) How does HYPrLock compared with LockLizard? A) We believe that the LockLizard Security system is the only other PDF security system that provides a similar level of protection for PDF content. HYPrLock uses “on the fly” code and “invisible” PDF passwords while LockLizard uses it’s own secure PDF “reader”. Q) Does HYPrLock offer translations? A) The HYPrLock program itself is only supplied in English but HYPrLock PDF software comes with translations covering key information seen by customers (such as Ordering and Download instructions). Translations include English, French, Spanish, Portuguese, German, Turkish, Italian, Dutch or Custom. (Chinese, Japanese, Korean, Russian etc). Q) Can PDF files be opened outside of HYPrLock? A) NO! HYPrLock protected PDF files use passwords created "on the fly" by program code. These "hypr" PDF files cannot be unlocked without a user “authorized” HYPrLock program. Q) Does HYPrLock work with Windows 7? A) HYPrLock works with Windows XP, 2000, Vista and Windows 7.  It is installed in a standard “user” account. Administrator permissions are not required. Q) Does HYPrLock work with Acrobat X (10)? A) HYPrLock works with Adobe Acrobat v5 to v10, the Foxit PDF editor and any other PDF editor/printer software that provides 128 bit security options and follows the Adobe standards. Q) What about screen captures? A) Protecting against dedicated screen capture programs or digital cameras is impossible. There is no technology available today that can prevent all screen capture possibilities.  Q) How does HYPrLock protect against hackers? A) While no system can guarantee 100% security. HYPrLock uses “on the fly” technology to open encrypted code blocks in to active memory at “run time”. This exclusive coding technique makes HYPrLock’s operational code invisible to hackers and prevents the use of “hacker” software -- making HYPrLock virtually hacker proof. Not only is HYPrLock’s program code hidden from potential hackers -- it also monitors it’s own sub-system files for any attempts to modify or change critical files. If any modifications are detected, the program unregisters itself and slams the door on any would be hacker. Q) Does HYPrLock only work with PayPal and ClickBank? A) If a payment system can redirect the buyer to a website URL after a purchase, it should work with HYPrLock’s Automatic Password System.  Q) What is HYPrLock Remote Support? A) While HYPrLock is distributed as a “do it yourself” security system -- the HYPrLock Remote Support system is offered to HYPrLock users having difficulty installing, setting up or using the HYPrLock Security System. With Remote Support a HYPrLock technician “takes over” control of the users computer from a “remote” location.  This allows HYPrLock technical support to setup and/or demonstrate HYPrLock operations in real time - right on the HYPrLock users computer. To use Remote Support an end user must authorize a remote session. Remote support can even be used to demonstrate PDF/eBook creation, use specific HYPrLock features and help a user set-up PayPal and ClickBank options. *additional service fees or charges may apply.  Q) Can I install HYPrLock on a second computer? A) A free 2nd copy of HYPrLock can be requested by registered users - great for “on the road” access.  Q) How does HYPrLock protect against unauthorized access? A) Every time a PDF/eBook is opened, HYPrLock checks to make sure no one has tampered with the security system and that the user is authorized. If HYPrLock detects a problem - it automatically locks the PDF/eBook and unregisters itself. Q) If HYPrLock is so good, Why does it cost so little? A) GoldPanner Software is a small independent software developer with low overhead and support costs. Management believes everyone should have access to affordable intellectual property protection. FAQ © HYPrLock, GoldPanner Software Made with Xara Q) Does HYPrLock allow 1 time printing? A) No. HYPrLock opens PDF files in Adobe Reader so it can only provide the standard PDF printing options -- you can choose to allow printing or not. HYPrLock advises all authors that allowing printing makes your PDF content vulnerable to PDF pirates who can use readily available “print” software to steal your material. If you must allow printing, HYPrLock suggests that you create a secure PDF file that protects your intellectual property and an un-protected PDF file for your printable material -- then bundle the two PDF files into a distribution “zip” file.   Q) Is HYPrLock PDF is easy to use? A) The HYPrLock PDF program automatically produces an installer/uninstaller package complete with a desktop icon (usually in less than a minute). End users only need to enter their email address to instantly get an activation password. HYPrLock set-up on your own Server is provided free of charge. *file system skills are required. Q) Why does HYPrLock freeze and fail to load? A) Sometime Anti-Virus and Anti-Spam programs run “real time” scans that interfere with HYPrLock’s own security functions and prevent a smooth operation. If a HYPrLock screen fails to load properly just click the (F5) key to refresh the screen.